Loss Prevention Manager, Pinecrest Plaza, Southern Pines, NC
Southern Pines, NC, United States
Ref#: 1083746
Date published: 23-Jan-2015
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Position Summary:
The Store Loss Prevention Manager is responsible for administering the loss prevention and shortage control programs for their store. The Store Loss Prevention Manager is responsible for meeting or exceeding the stores shortage goals. This individual works in an independent manner and guides the store and Loss Prevention Store Associates in investigations, training and addressing shortage related issues. The Store Loss Prevention Manager is the primary communicator between the store and the Regional Loss Prevention Manager on specific issues and concerns.
Essential Functions/Responsibilities:
• Ensures programs to prevent and detect internal theft are followed
• Directs/assists store with investigations, interviews and case procedure
• Regularly reviews loss prevention exception reports, and all other applicable reports
• Reviews cash discrepancies to keep store within allowable guidelines
• Assists and directs store management for compliance with company policy and procedure
• Proficient in covert camera installation
• Ensures programs to deter and prevent external theft are followed
• Promotes associate awareness through support of all customer approach programs
• Ensures that all associates receive loss prevention awareness training
• Ensures that Traditions of Excellence material is distributed properly
• Ensures training standards for associates regarding emergency procedures; robbery, fire, etc.
• Actively participates in shortage reduction program
• Has working knowledge of high shortage departments
• Ensures proper follow up regarding implementation of store shortage reduction plans
• Assists store in developing action plans
• Monitors and reviews paperwork systems and procedures to prevent shortage through errors
• Trains individuals (store manager, ASM’s etc.) on utilization and application of paperwork reports
• Oversees store shortage committees for meeting compliance and effectiveness
• Ensures store follows up on price accuracy initiatives
• Interviews all loss prevention candidates. Conducts and supervises training for loss prevention associates on a continual basis. Provides direction for loss prevention associates
• Ensures that all loss prevention related activities and incidents are documented and communicated in a timely manner. Provides Regional Loss Prevention Manager and store management with current reports and information.
Requirements/Qualifications:
Education and Experience
• Two year college degree and/or
• Two years retail loss prevention experience
• Familiar with standard PCs and business software (Microsoft Word, Excel, Access, etc.)
Physical
• Ability to operate standard phone, computer, calculator and other business machines
• Ability to travel
• Ability to perform some lifting (25-50 lbs)
• Ability to climb ladders, scaffolds and work at heights
• Ability to operate photographic and video equipment
