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Assistant Store Manager

Ridgeland, MS, United States

Ref#: 1084980

Date published: 29-Apr-2015

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Position Summary:
The Assistant Store Manager reports to Store Manager and ensures the uniform execution of the Division direction within their store.
Essential Functions
Essential Functions/Responsibilities:
Sales & Profit:
•    Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.
•    Ensure shrinkage control and Loss Prevention in store through the continual management of associates.
•    Communicate & implementing sales promotion calendar to associates to achieve sales and profit goals.
•    Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.
•    Ensure that all price changes are communicated through the approved channels, and report all deviations to the Store Manager/Price Manager
•    Ensure & coordinate year-end and mid-year inventory strategies are executed in a timely and efficient manner.

Customer Service & Merchandise Presentation:
•    Provide training & communication of meeting or exceeding Relentless Customer Care goals to sales staff.
•    Communication with Store Manager and BSS merchants regarding merchandise issues and needs.
•    Merchandise consistently presented in store with Belk visual and merchandising standards.
•    Ensuring & coordinating timely floor setup, including signage, for promotional events and seasonal business activity.
•    Adequate staffing in all departments to meet customer service expectations.
•    Identifying current trends and providing direction in visual merchandising concepts.

People Development:
•    Conducting timely reviews and communicating development needs with subordinate.  Set goals and identify areas for improvement.
•    Recruiting, interviewing, selecting and retaining quality associates and ensure all positions are filled in a timely manner.
•    Identifying, recognizing and growing Top Producers.
•    Maintaining high store morale through efficient, timely communications of policies and other information.  Follow through on all concerns or problems that develop within the store.
•    Provide effective coaching in order to improve performance of all associates.
•    Communicate with associates on possible career paths and advancement opportunities.

Requirements/Qualifications:
Education & Experience:
•    Four-year college degree.  
•    Experience in retail management.
•    Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).
•    Excellent supervisory, analytical and reasoning skills.

Physical:
•    Ability to use computer keyboard, standard telephone and other related business equipment.

For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.