Shoe Sales Associates, Dare Center, Kill Devil Hills, NC
Kill Devil Hills, NC, United States
Ref#: 1084676
Date published: 12-May-2015
Share with: Facebook Twitter Viadeo Send to a friend
Position Summary: The Sales Associate reports to the Sales Team Manager and ensures the uniform execution of the Belk direction within their store.
Essential Functions/Responsibilities:
Responsible for:
• Maintaining floor and stock areas consistent with store standards.
• Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department. Following the ROCC the Dock process
• Ensuring timely set-up including signage for promotional events.
• Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
• Maintaining Belk professional dress standards and appearance.
• Cooperating with fellow associates and management. Work professionally and pleasantly with co-workers, customers and managers to accomplish defined tasks.
• Complying with store policies including but not limited to those concerning attendance and tardiness.
• Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
• Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
Sales - Responsible for:
• Meeting or exceeding personal sales per hour goals.
• Using suggestive selling techniques with all customers.
• Identifying and reducing shrinkage in area.
• Meeting or exceeding units per transaction goals.
Customer Service - Responsible for:
• Supporting the store to meet or exceed their customer service goals
• Greeting customers warmly and with a smile.
• Handling each customer transaction professional and friendly manner
• Meeting or exceeding units per transaction goals.
• Thanking each customer by name following a purchase.
• Meeting or exceeding Belk rewards program goal
• Maintaining floor and stock areas consistent with store standards.
• Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department. Following the ROCC the Dock process
• Ensuring timely set-up including signage for promotional events.
• Following procedures for all systems including counts, markdowns, re-tickets and inventory control.
• Maintaining Belk professional dress standards and appearance.
• Cooperating with fellow associates and management. Work professionally and pleasantly with co-workers, customers and managers to accomplish defined tasks.
• Complying with store policies including but not limited to those concerning attendance and tardiness.
• Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.
• Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
Sales - Responsible for:
• Meeting or exceeding personal sales per hour goals.
• Using suggestive selling techniques with all customers.
• Identifying and reducing shrinkage in area.
• Meeting or exceeding units per transaction goals.
Customer Service - Responsible for:
• Supporting the store to meet or exceed their customer service goals
• Greeting customers warmly and with a smile.
• Handling each customer transaction professional and friendly manner
• Meeting or exceeding units per transaction goals.
• Thanking each customer by name following a purchase.
• Meeting or exceeding Belk rewards program goal
Requirements/Qualifications:
Education & Experience:
• No education requirement.
• Experience in retail preferred.
• Excellent communication skills.
Physical Requirements:
• Ability to use computer keyboard, standard telephone and other related business equipment.
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Miscellaneous:
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
• No education requirement.
• Experience in retail preferred.
• Excellent communication skills.
Physical Requirements:
• Ability to use computer keyboard, standard telephone and other related business equipment.
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Miscellaneous:
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation.
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
