Lead Scheduler, Part-Time, Belk Haywood Mall, Greenville, SC
Greenville, SC, United States
Ref#: 1084720
Date published: 10-Apr-2015
Share with: Facebook Twitter Viadeo Send to a friend
Position Summary: The Lead Scheduler reports to Store Manager, Assistant Store Manager or HR/Ops Manager and ensures the uniform execution of the Belk scheduling directive in their store.
Essential Functions/Responsibilities:
Essential Functions
• Trains all new associates and managers on the scheduling process and system navigation (appropriate to their position).
• Ensures a timely schedule is provided to associates (3 weeks in advance).
• Enters New Hire associate availability into the scheduling system (for all new hires).
• Partners with Store Manager to approve all availability change requests (as needed).
• Approves all requests for time off in the system (partners with Store Manager and ASM as needed).
• Generates schedules in the system (weekly).
• Reviews advertising calendar to ensure coverage for Big Days (weekly).
• Understands retail, traffic patterns, and coverage needs by area within the store.
• Partners with Store Manager and ASMs prior to editing schedule each week to plan floor coverage needs. (3 weeks in advance)
• Works closely with ASMs to resolve any scheduling conflicts.
• Ensures optimum coverage (including meal break placement) in all areas to maximize customer service.
• Edits schedules as needed (before and after posting schedules).
• Maintains tracking for attendance and paid benefit time for entire store
• Meets store budget, base staffing, and weekend percent guidelines through minimal edits in the scheduling system
• Communicates to store manager and/or Division Staffing Analyst regarding issues and needs in the system
• Identifies staffing needs and communicates with management on appropriate staffing throughout the store
• Runs attendance and meal break exception reports.
• Complies with store regulations and adjust to changes in system and procedures
• Oversees all aspects of the scheduling system
• Completes any and all other duties assigned to this position
Behavioral Traits
• Strong Communication Skills
• Organized and Detail Oriented
• Ability to Multi-Task
• Is cooperative and patient with associates while also holding them accountable for submitting their requests off on time.
• Builds strong relationship with others to ensure all timelines & goals are met.
• Assumes responsibility and takes initiative on the job
• Maintains a neat and professional appearance in compliance with the current dress code
• Trains all new associates and managers on the scheduling process and system navigation (appropriate to their position).
• Ensures a timely schedule is provided to associates (3 weeks in advance).
• Enters New Hire associate availability into the scheduling system (for all new hires).
• Partners with Store Manager to approve all availability change requests (as needed).
• Approves all requests for time off in the system (partners with Store Manager and ASM as needed).
• Generates schedules in the system (weekly).
• Reviews advertising calendar to ensure coverage for Big Days (weekly).
• Understands retail, traffic patterns, and coverage needs by area within the store.
• Partners with Store Manager and ASMs prior to editing schedule each week to plan floor coverage needs. (3 weeks in advance)
• Works closely with ASMs to resolve any scheduling conflicts.
• Ensures optimum coverage (including meal break placement) in all areas to maximize customer service.
• Edits schedules as needed (before and after posting schedules).
• Maintains tracking for attendance and paid benefit time for entire store
• Meets store budget, base staffing, and weekend percent guidelines through minimal edits in the scheduling system
• Communicates to store manager and/or Division Staffing Analyst regarding issues and needs in the system
• Identifies staffing needs and communicates with management on appropriate staffing throughout the store
• Runs attendance and meal break exception reports.
• Complies with store regulations and adjust to changes in system and procedures
• Oversees all aspects of the scheduling system
• Completes any and all other duties assigned to this position
Behavioral Traits
• Strong Communication Skills
• Organized and Detail Oriented
• Ability to Multi-Task
• Is cooperative and patient with associates while also holding them accountable for submitting their requests off on time.
• Builds strong relationship with others to ensure all timelines & goals are met.
• Assumes responsibility and takes initiative on the job
• Maintains a neat and professional appearance in compliance with the current dress code
Requirements/Qualifications:
• Experience in retail preferred
• Proficient in computer business related software (Microsoft Word, Excel)
• Ability to learn and navigate new computer programs quickly and efficiently
• Strong analytical and reasoning skills
• Ability to sit for extended periods of time
• Ability to operate and communicate using e-mail and telephone
• High School Diploma or GED equivalent
• Ability to read and speak English
• Ability to read and adhere to all policy and procedure manuals
• Ability to work unsupervised
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
• Proficient in computer business related software (Microsoft Word, Excel)
• Ability to learn and navigate new computer programs quickly and efficiently
• Strong analytical and reasoning skills
• Ability to sit for extended periods of time
• Ability to operate and communicate using e-mail and telephone
• High School Diploma or GED equivalent
• Ability to read and speak English
• Ability to read and adhere to all policy and procedure manuals
• Ability to work unsupervised
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
