Full - Time Customer Service Associate, Friendly Center, Greensboro, NC
Greensboro, NC, United States
Ref#: 1085157
Date published: 12-May-2015
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Position Summary: The Customer Service Associate is responsible for all aspects of the customer service desk & gift wrap. The Customer Service Associate position is non-exempt.
Essential Functions/Responsibilities:
Essential Functions
• Wrap gifts as requested by customers
General Policies
• Cooperate with and be helpful to other associates and supervisors
• Express opinions and suggest improvements through appropriate channels
• Comply with store regulations and adjust to changes in systems and procedures.
• Assume responsibility and take initiative on the job
• Report problems with equipment to management as soon as difficulties are noticed
• Complete any and all other duties temporarily assigned to this position
• Follow all policies and procedures related to loss prevention
• Use safety equipment at all times in accordance with OSHA regulations
• Use time, equipment and supplies efficiently and prudently to ensure a minimum of waste
• Report all suspected theft and unusual activities according to the security guidelines for the store
• Observe security and safety regulations by keeping traffic aisles clear
• Attend all store meetings and training sessions as scheduled
• Maintain a neat and professional appearance in compliance with the current dress code
• Will agree to work in other areas or complete assigned duties as requested by my supervisor
• Assist in initial training of new associates when requested and assigned by my supervisor
Requirements/Qualifications:
Education & Requirements
• High School Diploma or GED equivalent
• Read and Speak English
• Ability to read and adhere to all policy and procedure manuals
Physical Requirements
• Ability to operate a computer
• Ability to work unsupervised
• Ability to stand for long periods of time