Full - Time Bobbi Brown Make-up Artist, Friendly Center, Greensboro, NC
Greensboro, NC, United States
Ref#: 1084644
Date published: 11-May-2015
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Position Summary:
The Cosmetics Beauty Advisor reports to the Sales Team Manager / Assistant Store Manager / Store Manager and ensures the uniform execution of the Belk direction within their store.
Essential Functions/Responsibilities:
Sales:
- Meeting or exceeding personal sales per hour goals
- Being a role model and demonstrating excellent selling skills and customer service
- Executing successful promotions and special events/pre-sells/GWP’s
- Driving sales through customer clienteling
- Work with store management to optimize business to business
- Achieving assigned $ line goal
- Identifying and reducing shrinkage in area
Customer Service:
- Meeting or exceeding SPH goal
- Meeting or exceeding credit application goals
- Thanking each customer by name following a purchase
- Handling each transaction efficiently and accurately
- Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
- Building customer clientele base
- Recording and protecting personal identifying customer information
Responsibilities
- Maintaining floor and stock areas consistent with store standards in presentation and hygiene requirements
- Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
- Ensuring timely set-up including signage for promotional events
- Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
- Maintaining Belk and vendor professional dress standards (uniforms) and appearance
- Cooperating with fellow associates and management
- Complying with store policies concerning attendance, tardiness, and associate handbook
- Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager / Assistant Store Manager / Store Manager
- Assisting with all non-sell duties as assigned by Counter Manager / Sales Team Manager / Assistant Store Manager / Store Manager where appropriate
Requirements/Qualifications:
Education & Experience
- No education requirement
- Experience in retail preferred
- Excellent communication skills
Physical:
- Ability to use computer keyboard, standard telephone and other related business equipment
- Hand manipulation to remove sensor tags
- Ability to push / pull 100-500 pounds when moving stock carts
- Task demands vary in each department because of the different types of merchandise
- Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
- Ability to apply treatment/make-up to customers face
Miscellaneous:
- Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
