Assistant Store Manager
Florence, AL, United States
Ref#: 1081643
Date published: 1-Feb-2015
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Position Summary: The Assistant Store Manager reports to Store Manager and ensures the uniform execution of the Division direction within their store.
Essential Functions/Responsibilities:
Sales & Profit
• Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.
• Ensure shrinkage control and Loss Prevention in store through the continual management of associates.
• Communicate & implementing sales promotion calendar to associates to achieve sales and profit goals.
• Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.
• Ensure that all price changes are communicated through the approved channels, and report all deviations to the Store Manager/Price Manager
• Ensure & coordinate year-end and mid-year inventory strategies are executed in a timely and efficient manner.
Customer Service & Merchandise Presentation
• Provide training & communication of meeting or exceeding Relentless Customer Care goals to sales staff.
• Communication with Store Manager and BSS merchants regarding merchandise issues and needs.
• Merchandise consistently presented in store with Belk visual and merchandising standards.
• Ensuring & coordinating timely floor setup, including signage, for promotional events and seasonal business activity.
• Adequate staffing in all departments to meet customer service expectations.
• Identifying current trends and providing direction in visual merchandising concepts.
People Development
• Conducting timely reviews and communicating development needs with subordinate. Set goals and identify areas for improvement.
• Recruiting, interviewing, selecting and retaining quality associates and ensure all positions are filled in a timely manner.
• Identifying, recognizing and growing Top Producers.
• Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.
• Provide effective coaching in order to improve performance of all associates.
• Communicate with associates on possible career paths and advancement opportunities.
• Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.
• Ensure shrinkage control and Loss Prevention in store through the continual management of associates.
• Communicate & implementing sales promotion calendar to associates to achieve sales and profit goals.
• Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.
• Ensure that all price changes are communicated through the approved channels, and report all deviations to the Store Manager/Price Manager
• Ensure & coordinate year-end and mid-year inventory strategies are executed in a timely and efficient manner.
Customer Service & Merchandise Presentation
• Provide training & communication of meeting or exceeding Relentless Customer Care goals to sales staff.
• Communication with Store Manager and BSS merchants regarding merchandise issues and needs.
• Merchandise consistently presented in store with Belk visual and merchandising standards.
• Ensuring & coordinating timely floor setup, including signage, for promotional events and seasonal business activity.
• Adequate staffing in all departments to meet customer service expectations.
• Identifying current trends and providing direction in visual merchandising concepts.
People Development
• Conducting timely reviews and communicating development needs with subordinate. Set goals and identify areas for improvement.
• Recruiting, interviewing, selecting and retaining quality associates and ensure all positions are filled in a timely manner.
• Identifying, recognizing and growing Top Producers.
• Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.
• Provide effective coaching in order to improve performance of all associates.
• Communicate with associates on possible career paths and advancement opportunities.
Requirements/Qualifications:
Education & Experience:
• Four-year college degree.
• Experience in retail management.
• Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).
• Excellent supervisory, analytical and reasoning skills.
Physical:
• Ability to use computer keyboard, standard telephone and other related business equipment.
• Four-year college degree.
• Experience in retail management.
• Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).
• Excellent supervisory, analytical and reasoning skills.
Physical:
• Ability to use computer keyboard, standard telephone and other related business equipment.
