• Presents merchandise consistent with visual and merchandising standards

• Ensures the timely floor setup, including signage, for promotional events and seasonal business activity

• Ensures direction of playbook and seasonal merchandise meetings

• Maintains floor and stock areas consistent with store standards

• Supervise the team performing the process of unloading and sorting merchandise cartons received on trailers.  Move new merchandise to the appropriate processing drop zone on the sales floor in a safe and timely manner utilizing equipment such as rolling flats, carts and z-racks.   

Processing / Placement Management

• Supervise the team performing merchandise unpacking and unwrapping to ensure readiness for merchandising on the sales floor.  Includes applying sensor tags per company standard.   

• Properly merchandises new and replenished goods in accordance with plan-o-grams and store direction

Price Change Management/ Merchandise Return Management

• Supervises the team executing all types of markdowns on the sales floor.  Set sales and national ad events.  

• Ensures accuracy of signing and markdowns.   

• Supervises the team pulling and processing transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise.

     Maintenance & Housekeeping Management

• Supervise the team performing the following:  

• Maintenance tasks including light bulb replacement, ceiling tile replacement and replacing sales floor and maintenance supplies.

• Removal of packing materials from processing drop zones.  Bail cardboard and prepare plastic for recycling.  

• Ensure the cleanliness of the sales floor and the receiving area following processing on truck days.  

• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas.  (Not the case in all stores) 

• Maintaining a safe shopping and working environment

     Other

• Be responsible for communication to and from BSS Store Operations that would include but not limited to Facilities Management, JLL repair, ROCC the Dock, etc.

• Ownership of review and execution of store internal audit processes 

• Meet or exceed sales goal for entire store

• Meet or exceed all operational goals including cartons per hour and shrinkage control.  

• Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.

• Recruiting, interviewing, selecting and retaining quality associates and ensures all positions are filled in a timely manner.

• Maintaining high store morale through efficient, timely communications of policies and other information.  Follow through on all concerns or problems that develop within the store.

• Ensuring all associates receive and complete all necessary paperwork.

• Train support associates in correct processes and procedures.  Provide effective coaching in order to improve performance of all associates.

• Conducting timely reviews and communicating development needs with subordinate.  Set goals and identify areas for improvement.

• Communicating with associates on possible career paths and advancement opportunities.

• Developing and promoting a diverse group of associates.

Store Management (If they are non-exempt they cannot have “management” in heading)

• Communicate consistently with truck day sales floor management and store manager.  Escalate issues as appropriate. 

• Accept additional duties or share responsibilities during busy times and/or as requested by Management

• Supervise customer service during assigned period. 

• Open and close the store, including weekends

• Approve select point of sale transactions such as returns and voids.   

• Resolve customer service issues as needed. 

• Understand and be able to use all building operating systems 

• Follow all policies and procedures related to loss prevention and safety – such as floor sweeps.

• Use safety equipment at all times in accordance with OSHA regulations.