Sales Support Generalist
Columbus, MS, United States
Ref#: 1084963
Date published: 18-Apr-2015
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Position Summary: The Sales Support Generalist position is responsible for supporting the selling function of the store in the most efficient manner possible. The Sales Support Generalist position is non-exempt.
Essential Functions/Responsibilities:
Essential Functions:
• Performing StoreReady which is the process of unloading trailers, processing, and new moving merchandise to the appropriate area on the sales floor.
• Receiving task includes receiving the merchandise trailers, maintaining the cleanliness of the receiving room, merchandise transport equipment, proper receiving paperwork, and ensuring RTV’s are processed and shipped.
• The maintenance task including light bulb replacement, ceiling tile replacement, and replacing store sales floor and maintenance supplies.
• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas.
• Performing gift wrap services as requested by customers.
• The Office-Human Resources function includes all aspects of HR information processing, associate time and attendance maintenance, and payroll processing
• The Office-Deposit function includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function.
• The Office-Records/Admin function includes all other record keeping functions and processing information for store special events.
• Sales Support Generalist tasks may include executing markdowns, processing RTV’s, Damages and MOS.
General Policies
• Cooperate with and be helpful to other associates and supervisors.
• Express opinions and suggest improvements through appropriate channels.
• Comply with store regulations and adjust to changes in systems and procedures.
• Assume responsibility and take initiative on the job.
• Report problems with equipment to management as soon as difficulties are noticed.
• Complete any and all other duties temporarily assigned to this position.
• Follow all policies and procedures related to loss prevention.
• Use safety equipment at all times in accordance with OSHA regulations.
• Use time, equipment and supplies efficiently and prudently to ensure a minimum of waste.
• Ensure that records are completed for all merchandise received from stock to be repaired.
• Report all suspected theft and unusual activities according to the security guidelines for the store.
• Observe security and safety regulations by keeping traffic aisles clear.
• Attend all store meetings and training sessions as scheduled.
• Maintain a neat and professional appearance in compliance with the current dress code.
• Will agree to work in other areas or complete assigned duties as requested by my supervisor.
• Assist in initial training of new associates when requested and assigned by my supervisor.
• Performing StoreReady which is the process of unloading trailers, processing, and new moving merchandise to the appropriate area on the sales floor.
• Receiving task includes receiving the merchandise trailers, maintaining the cleanliness of the receiving room, merchandise transport equipment, proper receiving paperwork, and ensuring RTV’s are processed and shipped.
• The maintenance task including light bulb replacement, ceiling tile replacement, and replacing store sales floor and maintenance supplies.
• Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas.
• Performing gift wrap services as requested by customers.
• The Office-Human Resources function includes all aspects of HR information processing, associate time and attendance maintenance, and payroll processing
• The Office-Deposit function includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function.
• The Office-Records/Admin function includes all other record keeping functions and processing information for store special events.
• Sales Support Generalist tasks may include executing markdowns, processing RTV’s, Damages and MOS.
General Policies
• Cooperate with and be helpful to other associates and supervisors.
• Express opinions and suggest improvements through appropriate channels.
• Comply with store regulations and adjust to changes in systems and procedures.
• Assume responsibility and take initiative on the job.
• Report problems with equipment to management as soon as difficulties are noticed.
• Complete any and all other duties temporarily assigned to this position.
• Follow all policies and procedures related to loss prevention.
• Use safety equipment at all times in accordance with OSHA regulations.
• Use time, equipment and supplies efficiently and prudently to ensure a minimum of waste.
• Ensure that records are completed for all merchandise received from stock to be repaired.
• Report all suspected theft and unusual activities according to the security guidelines for the store.
• Observe security and safety regulations by keeping traffic aisles clear.
• Attend all store meetings and training sessions as scheduled.
• Maintain a neat and professional appearance in compliance with the current dress code.
• Will agree to work in other areas or complete assigned duties as requested by my supervisor.
• Assist in initial training of new associates when requested and assigned by my supervisor.
Requirements/Qualifications:
Education & Experience
• High School Diploma or GED equivalent
• Read and Speak English
• Ability to read and adhere to all policy and procedure manuals
Office Focused Generalist
• Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).
• Excellent analytical and reasoning skills.
Physical Requirements
• Ability to use computer keyboard, standard telephone and other related business equipment.
• Must be able to lift as required up to 25 lbs.
• Ability to work unsupervised
• Ability to stand for long periods of time
• High School Diploma or GED equivalent
• Read and Speak English
• Ability to read and adhere to all policy and procedure manuals
Office Focused Generalist
• Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).
• Excellent analytical and reasoning skills.
Physical Requirements
• Ability to use computer keyboard, standard telephone and other related business equipment.
• Must be able to lift as required up to 25 lbs.
• Ability to work unsupervised
• Ability to stand for long periods of time
