Store Fulfillment Analyst
Charlotte, NC, United States
Ref#: 1084493
Date published: 20-Mar-2015
Share with: Facebook Twitter Viadeo Send to a friend
The Store Fulfillment Analyst (SFA) will be responsible for analyzing store fulfillment performance and key metrics, identifying and resolving issues, and developing recommendations for courses of action to Supply Chain management. In this role the SFA will work with cross functional teams throughout the company to gather data through various resources and then reproduce the data into presentable formats. The SFA will also communicate findings to multiple levels of management and use data to create strategies to improve various facets of the store fulfillment network. The successful candidate will need to be a self-starter, detailed oriented, support numerous projects, and the ability to communicate to all levels and areas of the business.
Store Fulfillment, Store operations, or eCommerce fulfillment experience
Heavy order management (configuration/set-up) experience would also be a plus
- Monitor and support the execution of store fulfillment orders across the network.
- Develop and create data tables to support day to day store fulfillment operations
- Create forecasting for fulfillment stores based on current plans and metrics in conjunction with Finance
- Engage and collaborate with IT to align programs/projects in support of supply chain business objectives and strategies
- Identify, recommend and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality.
- Monitor and analyze identified and established key operating metrics and assists in development and maintenance of an accurate measurement system.
- Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.
- Update existing documentation to reflect changes in procedures, equipment, or standards.
- Lead or participate on process improvement teams and prepares project reports for management.
- Prepare documentation, including SOP development / modification for assigned process improvement projects
- Monitor and maintain information related to inventory visibility
- BA/BS in Computer Science, Industrial Engineering, MIS, Supply Chain, Logistics Management and/or equivalent work experience.
- Business analysis and business process management skills
- Project management skills
- Store Fulfillment, Store operations, or E-commerce fulfillment experience
- Heavy order management (configuration/set-up) experience also a plus
