Parcel Manager
Charlotte, NC, United States
Ref#: 1085011
Date published: 5-May-2015
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Position Summary:
The Parcel Manager reports to the Director of Transportation and is responsible for supplier management and functional support for all Parcel shipments, including operational oversight and fiscal responsibility for these activities. He / She will take a collaborative approach and will be accountable for creating plans to develop and integrate the capabilities of the transportation organization in line with the current Supply Chain Mission. The Parcel Manager ensures that internal and external customers receive the highest level of service, makes decisions that maximize the operation’s performance and cost metrics, and builds strong associate work teams with a positive work environment.
Essential Functions/Responsibilities:
- Manage the suppliers responsible for parcel shipments throughout the network in a dynamic, Omnichannel environment. Includes intra-company, retail inbound and outbound, and direct-to-consumer movements from fulfillment nodes (fulfillment centers, supplier direct and stores).
- Coordinate and manage supporting aspects of the company’s parcel programs
- Provide leadership that maximizes and optimizes resources in support of the company’s goals and objectives
- Promote a desire and commitment for continuous improvement
- Demonstrate support for the supply chain, eCom, Omnichannel and stores organizations by fostering effective communication through transparency of strategies and processes, and promoting relationship building initiatives.
- Develop expense and capital budgets, controls, and measurements to monitor progress, including service-level agreements. Ensure proper accounting treatment is attained and report status to appropriate stakeholders.
- Ensure effective and timely communication between the department and supply chain management, the network of fulfillment nodes and various corporate departments to guarantee coordination of efforts.
- Performs other duties as assigned.
Requirements/Qualifications:
- 4 or more years of parcel and/or supply chain experience as an operator with a career path showing increasing responsibility in transportation, logistics and supply chain.
- Well-developed analytical skills with reference to merchandise, vendors and parcel; identification and development of parcel trends; parcel / transportation systems operations; and expense control efforts.
- Ability to work effectively across organizations among suppliers, supply chain, eCom and stores; ability to create strong, trust-based relationships with these constituents.
- Ability to persuade and influence others, collaborative, accountable for results, impeccable record of delivering on their promise.
- Experience in parcel / transportation management systems / supply chain technology.
- Excellent verbal and written communication skills.
- A champion on new initiatives with an ability to successfully work across different groups, and to execute by bridging functional and divisional silos.
- Ability to Travel.
