Manager of Store Facilities
Charlotte, NC, United States
Ref#: 1084491
Date published: 20-Mar-2015
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Position Summary:
Provide oversight and management of all store facility related support services, for 28 million square feet, in a manner which provides an effective, efficient and safe environment for all associates and customers. This includes but is not limited to repair and maintenance on: HVAC, Electrical, Plumbing, Roofing, Exterior Services, Vertical Transportation and Housekeeping.
Essential Functions/Responsibilities:
- Works directly with in-house teams and Facility Partner to ensure the delivery and completion of requested/scheduled services, in a timely and cost effective manner.
- Monitors, tracks, & reports on expense and usage trends for all areas managed by the Operations Facilities Department and assists the Director of Facilities in budgeting, forecasting, and variance analysis.
- Ensures that expenses for areas of responsibility are recorded accurately and on time according to financial deadlines.
- Assists directly in maintaining and improving the internal and external databases utilized to manage the related aspects of facilities management.
- Assists in the selection, oversight, approval of purchase/work orders and removal of vendors utilized to maintain and repair the company’s facilities.
- Conducts periodic site visits required to validate performance standards are being met and to facilitate review of additional cost savings or performance enhancing opportunities.
- Works with other areas of the business such as Finance, Store Planning, Divisions, Stores and related Facility vendors to ensure & maintain the ongoing operational efficiencies of the company’s locations.
- Develop and review savings opportunities; perform statistical and ROI analyses for new intelligent investments and identify/implement savings through process improvement strategies.
- Analyze and improve vendor performance; negotiate contracts and administrate billing automation protocol.
- Interface with various Facility related service companies and energy management contractors to ensure programs are functioning to capacity.
- Work with store construction and design teams to identify facility related equipment needs, along with the related budgets to improve efficiencies for related equipment/systems at new/remodeling locations.
- Work with Facility Partners to further develop the Facilities Asset and Maintenance Management Database(s); ensure proper operation and accuracy of facility related data.
- Assists in developing and publishing various monthly &/or quarterly (company-wide) utility awareness newsletters, alerts, etc.
- Assists in the management of company’s recycling efforts and related regulatory compliance, including increasing the level of recycling, and providing the necessary reporting & monitoring information.
- Develop and publish various monthly budget variance reports and assists in providing communications to various stakeholders (i.e., Finance, Divisions, etc.).
- Set-up and close all utility and maintenance contracts for new and closing locations.
- Work with utility reps to be sure Belk is receiving the lowest possible service rate.
- Develop and maintain working relationship with division representatives to insure support services are being provided in a manner which meets or exceeds required support levels.
- Work with Facility Partner to ensure submitted invoices are complete, accurate and timely.
- Work with Facility Partner to ensure specific strategic programs, associated directly with agreed KPI measurements, are successfully implemented and managed.
- Evening and weekend (on call) responsibilities for issues after hours.
Requirements/Qualifications:
- Bachelors degree and/or equivent years of experience
- 6-8 yrs of experience
