IT Infrastructure Solutions Architect
Charlotte, NC, United States
Ref#: 1085029
Date published: 7-May-2015
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Charlotte, N.C.-based Belk, Inc. (www.belk.com) is the nation’s largest family owned and operated department store with more than $4 billion in sales and 300 Belk stores located in 16 Southern states and a growing digital presence on belk.com. Founded on May 29, 1888 by William Henry Belk in Monroe, N.C., the company is in the third generation of Belk family leadership. Our mission is to satisfy the modern Southern lifestyle like no one else, so that customers get the fashion they desire and the value they deserve. Our vision is for the modern Southern woman to count on Belk first – for her, for her family, for life. Belk has been committed to community involvement since its inception and today gives 2.5 percent of its pretax income back to the communities it serves. During the past fiscal year the company and its associates, customers and vendors donated more than $20.9 million to those communities.
The ISA possesses a broad knowledgebase with a focus on strategic technologies including: Microsoft Windows Server technologies, IBM Power Systems, VMware technologies, Cisco/Palo Alto Networking, and Storage technologies.
The ISA will also work with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions. The ISA will participate in overall IT planning, bringing a current knowledge and future vision of technology and systems.
The ISA role works in close partnership with Belk’s Enterprise Architecture team aligning technical solutions to business and technology strategies. This position will be responsible for designing and delivering solutions which are fault tolerant, flexible, and scalable to support our development, test and production environments.
The scope of this position includes collaboration and participation with all IT Infrastructure core components; furthermore, the IA will be a liaison between Belk IT and Belk’s business partners, such as TCS, and will work collaboratively to maintain and operate all related systems in support of end-user access, performance, and stability.
•Expert knowledge of and experience with enterprise scale technologies such as Windows technologies including Server platforms, Desktop platforms, Active Directory, IIS, Windows Clustering, Hyper-V, VMware Virtualization, and CA monitoring.
•Expert knowledge of and experience with enterprise scale Unix/Linux technologies such as IBM Power Systems, ViOS, PowerVM, AIX, Red Hat, SUSE
•Expert knowledge in Design and Implementation of Proactive Monitoring and Management processes for all responsible environments
•Expert knowledge in Developing, Planning and executing DR procedures for all responsible environments
•Experience in Design and Implementation of Retail Industry Systems (POS, eCommerce, CRM, Merchandising, etc)
•Experience in designing and deploying solutions in a cloud environment, Public and Private (SaaS, PaaS, IaaS)
•Provide Configuration Management leadership across the enterprise for all supported technology platforms
•Practical knowledge and a large experience of a broad range of infrastructure technologies including: IBM X-Series Systems, Cisco Networking, and Storage Systems (XIV, V3700, Brocade, FCoE)
•Practical knowledge of database systems and architectures(Oracle, MS SQL, MySql)
•Practical knowledge and a large experience of infrastructure services delivery techniques
•Practical knowledge and a large experience of Internet facing environments
•Familiarity with Enterprise Architecture concepts and best practices
•Excellent system problem diagnoses skills on both hardware and software
Behavioral Traits:
•Must be able to function collaboratively in a multi-vendor, outsourced environment
•Must be able to think and act both strategically and tactically
•Must possess strong interpersonal and communication skills.
•Must be able to organize issues and prioritize in a fast paced environment with hard deadlines
•Must be able to properly tailor communication to and work effectively with both business and technical teams.
•Must be able to quickly identify and resolve issues and concepts. Possess strong troubleshooting and problem solving skills
•Must be a self-starter, be self-motivated, and able to effectively multi-task
•Must be able to work independently, as a member of the Architecture team, and able to lead and mentor
External Relationships:
•Must be able to function collaboratively in a multi-vendor environment with Partners and Service Providers:
•Tata Consultancy Services (TCS)
•Windstream Hosted Solutions
•Dynamix Group Inc.
•All other providers of hardware, software and services to the Belk organization
Internal Relationships:
•Belk associates and management
•Belk IT associates and management
•Belk Project Management Office
•Belk Enterprise Operations
Position Requirements
•Research and evaluation of both software/hardware; IBM X-Series/P-Series Systems, Windows, AIX, Linux, VMware, Hyper-V and Storage products. Knowledge of Cisco networking technologies and/or CA Monitoring and ITIL products is a plus
•Must be able to remain current and possess knowledge of emerging technologies
•Advises management of options, risk vs. cost, benefits and other impacts on Infrastructure technology solutions
•Sets technical standards and procedures across the enterprise for all strategic platforms.
•Creates "Position Statements", "Technical Approaches" and "Technical Designs" documents as technology guidelines
•Monitors and recommends current and future architecture trends
•Communicates to, educates, and mentors colleagues
Minimum Requirements
•10+ years experience creating, troubleshooting and supporting complex Windows, VMware, Unix, Linux, Networking and Storage solutions
•10+ years in a Infrastructure Architecture role, with some focus on large enterprise technical designs and implementations
•5+ years working as an Infrastructure Architect to implement complex solutions
•5+ years working experience with a broad range of Infrastructure and Storage solutions
•5+ years working experience in Retail technologies
